Shipping and delivery
Like delivery to an Australian address?
Australian customers will usually receive their delivery by air mail within two business days after dispatch.
Like your order sent by door-to-door international courier?
We've done our sums and worked out the best possible price for getting your order to you as quickly and safely as possible. The cost of EMS international postage is included in the purchase price. EMS is AustraliaPost's premium international courier service to over 180 countries.
Depending on what country you are in, delivery occurs in about half the time normal air mail takes. For instance, from Australia to the United States EMS delivery takes 3 to 5 business days. That's usually less than a week after placing your order.
Want it faster than that?
If you want your international order delivered as fast as possible to your door then this service will cost you $24.95. That is the total additional cost for your order. It doesn't depend on the size of your order or the number of items you are buying.
Once your order has been dispatched we will email you a tracking code together with instructions on how to go to the Australia Post website and keep track of your order.
Special delivery requirements or questions about your order?
If you have any special delivery instructions please include them in the Notes box on the PayPal order form.
If you have any queries or concerns about the status of your order or about its delivery don't hesitate to email our Orders Manager.